In this podcast, Chris Hoyt catches up with Grant Clough, Director of Talent Acquisition, AARP and Scott Weaver, Director of Talent Acquisition, Teradata, to talk about not only the experience of candidates but of the larger TA structure. In the recent CXR meeting that addressed the full stakeholder experience (Candidate, Recruiter, and Hiring Managers) these teams shared a more holistic approach to the “X” experience in an effort to largely improve the quality of recruiting within their organizations.
Clough and Weaver share the tremendous amount of work that has gone into the mapping of not only the stakeholders but also their employees who might be considering a move internally. This meant a multi-year effort to map the entire recruiting experience and making some tough decisions that would ultimately lend themselves to improve aspects that were determined to have the most impact to both speed and quality deliveries from their teams.
Those that attended the meeting (and current CXR members) have access to the visual maps that were shared by AARP and Teradata leaders as well as more information specific to the results of getting stakeholders involved from the beginning and rolling this considerable initiative to teams over the course of various iterations and levels of engagement. Lastly, our interviewees on this podcast share, quite candidly, what they’d do differently if starting this work all over again.